Business Process Management for an Education Services Provider

Background

A leading skill development organization partnering with the National Skill Development Corporation (NSDC) in India engaged Parikar to create and maintain a Business Process Management System (BPMS). The organization has a mandate to train a very large number of job seekers by providing skill development training and placement; the target population being educated but unemployable people and talented unskilled workers.

Process Audit of Automated systems for an Educational Institution

Background

In accordance to the E-Governance initiative by the Government of India, India's foremost educational institution in the field of Engineering and Technology had migrated all of it's legacy processes to a new web-based Workflow Tool developed by a IT service provider. Even after following a strict SDLC (Systems Development Life Cycle) procedure, conducting User Acceptance Testing (UAT) and full production implementation of the Workflow tool, the IT project team was receiving a large number of bugs reported by the end users on a daily basis.